Mail is ubiquitous. Despite advances in technology and the long-forecasted demise of first class mail, it remains a vital tool for every business function. From signed statements and contracts to the delivery of files and records, mail plays a major role in the federal government and that role is not diminishing. The term “mail,” however, has expanded drastically as the modes of communications have changed to include faxes, text messages, emails, and web correspondence. The challenge now is how to manage all of that information, and how to do it more efficiently and effectively.
digitalmailforfedgov.pdf