Digital Mail for the Federal Government: Modernizing Communications, Saving the Environment
Mail is ubiquitous. Despite advances in technology and the long-forecasted demise of first class mail, it remains a vital tool for every business function. From signed statements and contracts to the delivery of files and records, mail plays a major role in the federal government and that role is not diminishing. The term “mail,” however, has expanded drastically as the modes of communications have changed to include faxes, text messages, emails, and web correspondence. The challenge now is how to manage all of that information, and how to do it more efficiently and effectively.
The Four Horsemen of IT Project Doom
IT investments compromise over half the capital budgets of US organizations, but in spite of the obvious importance placed on IT, many projects are cancelled outright, completed late, over budget, or fail to deliver the promised business capabilities and financial ROI. Given the magnitude of the resources utilized, the opportunity costs, and the risks involved, IT projects are clearly an issue that deserves executive-level attention in addition to that afforded it by the chief information officer at your company.
Continuous Situational Awareness with BigFix
Situational awareness is the ability to quickly understand environmental variables. The actionable intelligence can drive faster response times, better informed decisions, and higher IT service levels.
BigFix provides the pervasive real-time asset visibility that enables an
organization to obtain situational awareness into all computing assets, their current state, and all dynamic changes they may be experiencing. By offering complete, accurate and up-to-the-minute situational awareness, BigFix serves as the single source of truth into the state of all organizational computing assets located anywhere—fixed or mobile, physical or virtual.
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Early Warning Signs of IT Project Failure
The postmortem examination of failed IT projects reveals that long before the failure there were significant symptoms or "early warning signs". This article describes the top 12 people-related and project-related risks, based on "early warning sign" data collected from a panel of 19 experts and a survey of 55 IT project managers.
Organizational Transformation: A Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0)
Effective use of an enterprise architecture (EA) is a hallmark of successful organizations and an essential means to achieving a desired end: having operations and technology environments that maximize institutional mission performance and outcomes. Among other things, this includes realizing cost savings through consolidation and reuse of shared services and elimination of antiquated and redundant mission operations, enhancing information sharing through data standardization and system integration, and optimizing service delivery through streamlining and normalization of business processes and mission operations. Not using an EA can result in organizational operations and supporting technology infrastructures and systems that are duplicative, poorly integrated, unnecessarily costly to maintain and interface, and unable to respond quickly to shifting environmental factors. To assist organizations in successfully developing, maintaining, and using an EA, GAO is issuing this major update to its Enterprise Architecture Management Maturity Framework. Its purpose is to provide a flexible benchmark against which to plan for and measure EA program maturity. To develop the update, GAO solicited comments from 27 federal departments and agencies, as well as representatives from the private sector, state governments, and academia, and it leveraged its prior experience in applying the framework.
Simplify the road to ITIL compliance with BigFix
For organizations working to implement an Information Technology Infrastructure Library (ITIL) initiative, BigFix is one of the leading products on the market to help you realize your ITIL goals. BigFix offers a unique combination of key features vital to ensuring the success of an ITIL program, including the following:
A pervasive view of all assets, down to a single configuration on a
• single endpointContinuous assessment, remediation, policy enforcement, and
• real-time reporting for both fixed and remote devices whether on or
off the network Unmatched scalability with accurate visibility as the number of
• assets grows Management of a variety of platforms from a single console
•Seamless integration with other ITIL-related tools such as service
• desk applications
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